Dental Scheduling/Intake Coordinator Services

Dental scheduling and answering services are the heart of what MedStar does. We handle overflow calls, after-hours, and lines specifically for marketing.

Always Available, Always Reliable Scheduling Solutions

Unscheduled patients hurt your practice’s cash flow and your staff’s morale. Did you know on average, 80% of callers just hang up when it’s voicemail? MedStar Billing Services replaces this outdated process with live call responses, complete with prompt overflow after a predetermined number of rings. It helps improve communication and makes your practice run well.

Custom Dental Scheduling Solutions

Dental scheduling and answering services are the heart of what MedStar does. We handle overflow calls, after-hours, and lines specifically for marketing (we run the call according to your office’s specific policies and procedures through the extern like a normal call). Every call is recorded and stored in a HIPAA-compliant portal — you can see every interaction with 100% transparency for the best quality service.

We Integrate with Your System

We take the time to learn your existing appointment scheduling system at MedStar. Under your framework, we try to improve your follow-ups and patient engagement. This allows your team to focus on in-office tasks and we’re going to take care of scheduling in line with your practice’s workflow.

Live Call Agents to Support Your Practice

We have live call agents based in the USA that provide your dental practice with personal and attentive customer support 24 hours a day. Our team is available any time of the day to answer your questions whether at your service or after service for you, so that you are not hearing referrals all day long and don’t find your answering machine lit up all the time.

Why MedStar for Your Dental Scheduling?

24/7 Availability

We’re available 24 hours a day, 7 days a week so that no call goes unanswered and we get patients' available appointments.

Customized Scheduling

Moreover, our flexible system of tailor-written appointments from cleanings to surgeries thereby increases productivity.

After-Hours Support

The practice stays open round the clock, virtually, for appointments even the busiest patients can book.

Appointment Reminders

We use an automated system to reduce no-shows by reminding our patients of the appointments.

HIPAA & HITECH Compliance

Patient privacy and compliance are of high priority to us, and we protect all health information.

The time is now! Ready to Improve Your Dental Practice?

What’s slowing down your dental office? Allot MedStar Billing Services time to take control of the administrative load causing your team to be overrun. We are ready to help expand your practice and streamline your business for a more efficient operation and better patient experience, whether it’s answering calls, scheduling, taking payments, or managing credentialing.

Making the Great Practices Even Better!

MedStar takes care of the extra security and goes the extra mile for you to make your practice run smoothly. We want to keep your schedule full but also maintain high standards in customer service. That’s why we help you reduce your administrative burden so you can focus on what you do best — delivering great patient care.

How Our Dental Scheduling System Works

MedStar simplifies the scheduling process with three easy steps:

You Provide Guidelines

Tell us how you like to be scheduled and what protocols you have.

We Create and Manage Schedules

We rely on advanced scheduling software, so you can see and manage your calendar in real-time.

We Handle the Calls

People can contact our live agents at any time to book appointments for their patients, thus there are never any missed calls.

MedStar is a reliable partner you to help you automate operations, reduce operational costs, and improve service quality.

Send us a message

Whenever you need us, our expert support is here for you. So let’s start the conversation to get our results driven billing services.

+1 407-337-5901

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